Certification Courses on LevelUp – Frequently Asked Questions (FAQs)

From understanding event details to exploring Certification Course features, we’ve compiled answers to help you navigate and get the most value from our offerings.

LevelUp is an online dynamic learning platform offering curated Microsoft certification courses, skill-building programs, and practice hands-on labs. These resources help learners prepare effectively for industry-recognized Microsoft certification exams, enhancing technical expertise and career growth.

1. Log in to your LevelUp account.
2. Search for your desired course.
3. Click Enroll and follow the on-screen instructions.

LevelUp offers a wide range of Microsoft certification courses across key solution areas, including:
  • Cloud & AI Platform (e.g., AI-102, AZ-104, AZ-305, DP-100)
  • Security (e.g., SC-200, AZ-500)
  • AI Business Solutions (e.g., PL-300, MB-210)

    • All LevelUp courses are self-paced, offering a self-paced, enabling learners to study anytime, anywhere, and at their own convenience.

    Yes. Every course includes Skillable labs, designed to simulate real-world scenarios and provide hands-on practice aligned with exam objectives.

    Each course lists its prerequisites in the description. Some beginner-level certifications have no prerequisites, while intermediate and advanced certifications may require prior knowledge or professional experience.

    Yes. LevelUp courses are available in multiple languages including Spanish, Portuguese, French, German, Simplified Chinese, Korean, and Italian. Language availability is specified on the course page.

  • Cloud & AI Platform and Security solution courses: Launch from 27- September 2025
  • AI Business Solutions courses: Launch from November 2025
    • Please keep a check on LevelUp

    To be eligible for an exam voucher, you must meet the following criteria:
  • You must complete the course along with the practice test within two weeks of enrolling into this course.
  • You are allowed two attempts to pass the practice Test.
  • You must achieve a minimum score of 80% or more to qualify.
  • You must be one of the first 500 qualifiers to be eligible to get an exam voucher.
  • The vouchers are valid only until 31st December 2025. Please ensure they are redeemed before the expiry date
    • If you qualify, you will receive an email confirmation with your exam voucher code.
    Be sure to check your inbox (and spam folder) for the voucher email.
    Terms & Conditions Apply

    For assistance, please reach out to LevelUp Support via the helpdesk link available on your dashboard.

    Weekly 60-minute Live Office Hours will be held every Friday starting October 3, 2025 across IST, BST, and PST time zones.
    Please check the link and join Register Now