In this workshop you will gather all the information to introduce your customers to Copilot for Microsoft 365 and showcase its value and give them customers confidence in the underlying security, privacy, compliance and responsible AI principles followed by Microsoft. You will also learn how to provide product overview, enable them to drive adoption and introduce Copilot Studio to your customers looking to customize Copilot.
Duration - 4.5 Hours
Level - Intermediate
Style - Self paced
Course Type - Tech Deal Ready
Certification - No
Hands on Labs - No
Solution Areas - AI Business Solutions (ABS), AI Workforce
In this module, you will explore the security and productivity benefits of Copilot for Microsoft 365. Compare it with Teams Premium, extend its features with Copilot Studio, and prepare your organization using the Business Case Builder. Learn to deliver managed services with Microsoft 365 Lighthouse and get practical tips to get started.
This module will provide you insights into customer perspectives by exploring real-life stories. Understand their business needs, requirements, and common objections to better address and meet their expectations.
In this module, you will learn how to effectively develop and refine your proposal by responding to customer questionnaires. This module focuses on aligning your proposal with customer requirements and addressing objections to ensure a compelling and tailored response.
Take this assessment to validate your skills gathered from the self-paced online learning course completed in this course to mark your completion.
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