Business Central SMB Sales Champion - Cloud Champion

Last Updated Sep 2025

Course Overview

Learn how Microsoft Dynamics 365 Business Central can transform SMB operations by streamlining workflows, reducing costs, and enhancing decision-making. This course covers essential product knowledge, including key modules, user interface mastery, and advanced deployment. Gain hands-on experience with the Business Central Presales Demo Workshop and Playbook to effectively create and present compelling demos for SMB clients.

Duration - 18 Hours

Level - Beginner

Style - Self paced

Course Type - Sales Ready

Certification - No

Hands on Labs - No

Solution Areas - AI Business Solutions (ABS), AI Business Process

Course Modules

Perfect your conversation on​ Scale Business Operations with ​Dynamics 365 Business Central​

Small and medium-sized businesses (SMBs) account for 90% of businesses and more than 50% of employment worldwide. They include organizations of all kinds. Launch this module to know how you can start a conversation with your customers about Microsoft Dynamics 365 that empowers small and medium-sized businesses (SMBs) with enterprise resource planning (ERP) solutions to streamline workflows, lower operational costs, and improve decision-making.

Get Ready to Demo Business Central

This module offers a comprehensive overview of Business Central. It covers setting up a trial account, exploring available features, and personalizing the interface to suit your needs. You'll learn to navigate the user interface, including options for smartphone access, and understand how to manage data, create new companies, implement security, migrate data, and integrate with Outlook. This module is designed to get you started effectively with Business Central and help you utilize its features to their fullest.

Business Central Presales Demo Workshop and Playbook

The Business Central Presales Demo Workshop equips partners with practical skills for creating and optimizing demo environments. This hands-on session covers best practices for building impactful demonstrations, ensuring partners can effectively showcase their solutions. Complementing the workshop, the Business Central Presales Demo Playbook provides a comprehensive guide with strategies, tips, and best practices to deliver compelling and engaging Business Central demos that highlight the solution's value.

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