MS-102: Microsoft 365 Administrator - EN

Last Updated Nov 2025

Course Overview

If you’re an administrator who deploys and manages Microsoft 365 and performs Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments

Duration - 10 Hours

Level - Intermediate

Style - Self paced

Course Type - Credential Ready

Certification - Yes

Hands on Labs - Yes

Solution Areas - AI Business Solutions (ABS), AI Workforce

Course Modules

Welcome to Cert Prep

In this introductory module, we will walk you through the key information you need to know before starting your certification prep course. You'll gain a clear understanding of the steps, expectations, and benefits

Configure & Manage your Microsoft 365 tenant

This module provides instruction on how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscriptions, user accounts and licenses, groups, custom domains, and client connectivity and we will cover how to manage your Microsoft 365 tenant, including administrative roles, tenant health and services, Microsoft 365 Apps for enterprise, and workplace analytics using Microsoft Viva Insights.

Microsoft 365 Identity, Access, and Security Implementation with Defender XDR

This module covers planning and implementing identity synchronization in a hybrid Microsoft 365 environment, including Microsoft Entra Connect Sync and Cloud Sync. It also explores modern cybersecurity threats, Microsoft 365’s security solutions, and how to manage Microsoft 365 security services—particularly security reporting and features like Safe Attachments and Safe Links in Microsoft Defender for Office 365.

Microsoft 365 Compliance and Data Governance

This module explores Microsoft 365 threat intelligence features that help protect against internal and external cyber threats. It also covers data governance tools for regulatory compliance and eDiscovery, including implementing and managing features such as retention policies, sensitivity labels, data loss prevention (DLP), and information barriers, along with guidance on compliance readiness and troubleshooting DLP issues.

Preparing Security, Compliance, and Copilot Agents in Microsoft 365

This module examines the key Microsoft 365 security and compliance features that administrators must prepare in order to successfully implement Microsoft 365 Copilot and you'll learn how to create custom agents in Copilot Studio.

Getting Ready for the Certification: MS-102: Microsoft 365 Administrator

In this exam preparation module, learn effective preparation strategies for the certification exam, including sample questions and study tips.

Practice Test

Take this practice test to validate your skills gathered from the self-paced online learning to mark your completion.

Live Support, Next Steps and Feedback

If you have further questions or need additional support, this module provides everything you need to know.

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