Last Updated Nov 2025Demonstrate skills to configure, deploy, monitor, and manage Microsoft Teams Phone, meetings, and certified devices.
Duration - 10 Hours
Level - Intermediate
Style - Self paced
Course Type - Credential Ready
Certification - Yes
Hands on Labs - Yes
Solution Areas - AI Business Solutions (ABS), AI Workforce
In this introductory module, we will walk you through the key information you need to know before starting your certification prep course. You'll gain a clear understanding of the steps, expectations, and benefits
In this module learn about Introduction to Teams meetings and calling, Plan for Teams Phone, Plan for Microsoft Teams Rooms and Surface Hub and Plan and optimize network performance for Teams. Labs will cover Assign permissions and licenses, Setup PowerShell for Microsoft Teams administration, Evaluate your network with the Network Planner and Use the Teams Network Assessment Tool.
In this module learn to Configure and deploy Teams Phone and Configure and deploy Teams Phone with Direct Routing. Labs will cover Configure a basic network topology for Dynamic Emergency Calling, Configure voice policies and Prepare users for calling.
In this module learn about Extend Teams Phone with additional services. Labs will cover Configure audio conferencing settings, Configure lab for Direct Routing, Deploy the session border controller, Configure the session border controller and Configure Teams for Direct Routing.
In this module learn Manage meetings and events experiences, Configure and manage voice users, Configure auto attendants and call queues, Configure, deploy, and manage Teams devices and Monitor and troubleshoot Teams collaboration communications systems. Labs will cover Manage Voice Users, Configure call queues and auto attendants, Manage Teams devices and Monitor and troubleshoot Teams Phone.
In this exam preparation module, learn effective preparation strategies for the certification exam, including sample questions and study tips.
Take this practice test to validate your skills gathered from the self-paced online learning to mark your completion.
If you have further questions or need additional support, this module provides everything you need to know.
(2).PNG?lmsauth=e352b20a5b3b71901b4889742a73f25c4994f8ec)
Intermediate
(2).PNG?lmsauth=8dbdd30c11ed190a8486086fc0d52ad3921d219f)
Intermediate
(2).PNG?lmsauth=87789c0ab1226b4366d42eb3435e602e75f61cbb)
Advanced
Intermediate
No. of
Learners - 16