Last Updated Sep 2025Learn how Microsoft Dynamics 365 Business Central can transform SMB operations by streamlining workflows, reducing costs, and enhancing decision-making. This course covers essential product knowledge, including key modules, user interface mastery, and advanced deployment. Gain hands-on experience with the Business Central Presales Demo Workshop and Playbook to effectively create and present compelling demos for SMB clients.
Duration - 2.5 Hours
Level - Beginner
Style - Self paced
Course Type - Sales Ready
Certification - No
Hands on Labs - No
Solution Areas - AI Business Solutions (ABS), AI Business Process
Small and medium-sized businesses (SMBs) account for 90% of businesses and more than 50% of employment worldwide. They include organizations of all kinds. Launch this module to know how you can start a conversation with your customers about Microsoft Dynamics 365 that empowers small and medium-sized businesses (SMBs) with enterprise resource planning (ERP) solutions to streamline workflows, lower operational costs, and improve decision-making.
Learn how to position Microsoft Dynamics 365 Business Central against competing ERP solutions. This module covers key differentiators, competitive insights, and objection-handling strategies, enabling you to articulate Business Central’s unique value and win in the SMB market.
This course offers guided demos to help partners and new users explore core features of Dynamics 365 Business Central, including finance, sales, purchasing, and inventory. It enables learners to confidently navigate the platform and showcase its business value.
The Dynamics Partner Hub offers a centralized platform for partners to access essential tools and resources across key areas, including Practice Development (ERP, Low Code, Service, SMB Business Central), Go to Market strategies (AI innovation, revenue growth, SMB focus), Program support (Catalyst, FastTrack, ISV Success), AI Copilot solutions (role-based tools, Copilot Studio), and additional resources for skilling, partner success, and enablement.
Beginner
Beginner
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Beginner
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Beginner
No. of
Learners - 44