This course is no longer available for enrollment. We've introduced an updated version with improved content and structure.
Last Updated 11 Sep 2025This training is designed specifically for solution architects and presales professionals looking to deepen their expertise in Microsoft Copilot Studio. Learn how to effectively position, demonstrate, and guide customers in adopting Copilot-powered agents—across business processes, Microsoft 365 apps, and custom solutions. You will also understand governance, licensing, and cost models to confidently handle objections. Whether you’re looking to enhance your deal readiness or lead Copilot solution conversations, this workshop equips you with the strategic and technical knowledge to drive customer success with Copilot Studio.
Duration - 6 Hours
Level - Intermediate
Style - Self paced
Course Type - Tech Deal Ready
Certification - No
Hands on Labs - No
Solution Areas - AI Business Process, Innovate with Low Code AI and Agents
Featured Product - Agentic AI in Copilot Studio
ESI Course Code - DW-107
Learn how Copilot and Agents enable easy agent creation with low-code tools, custom builds, and SharePoint Agents to boost productivity.
Build custom agents in Copilot Studio, customize their components, and enhance them with autonomous capabilities and Azure AI Foundry.
Compare different agent types with AI alignment guidance on build vs. buy, supported by customer stories and deal-ready demo accelerators to drive adoption.
Explore the Copilot Control System with existing security and governance capabilities, along with agent-specific security, governance, and management controls.
Drive Copilot Studio and Copilot adoption while leveraging agent measurement and reporting to track impact and success.
Understand agent cost management with message packs, pay-as-you-go options, and cost calculations for agent examples and Dynamics 365 agents, supported by built-in cost controls.
We will be taking up a case study of a fictitious customer “Contoso Airlines” to conduct in-depth conversations and assessments to uncover customer’s pain points, goals, workflows, and technical environment.
Take this assessment to validate your skills gathered from the self-paced online learning course completed in this course to mark your completion.
You’ve completed the course. Now focus on closing. This module introduces Deal-Ready Accelerators built to help you advance real opportunities and shorten sales cycles. You’ll see where each accelerator fits in the deal flow, how to use them in customer conversations, and how they help remove common blockers to decision-making. Learn how to position Deal-Ready Accelerators with confidence, apply them to active deals, and move from discovery to close with greater speed and control.
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