Accelerate Transformation with Microsoft Cloud and AI technologies through Adoption and Change Management

Last Updated 22 Dec 2025

Course Overview

This 3-day workshop equips change leaders, IT strategists, and adoption specialists with the tools and techniques to drive successful rollouts of Microsoft 365, Microsoft Copilot, and Azure workloads. Learn how to combine Microsoft’s Service Adoption Framework, Role-Based Guides, and Security Adoption Pathways with the Prosci ADKAR® model to lead organizational transformation. Includes practical strategies for communications, training, resistance management, and reinforcement.

Duration - 6 Hours

Level - Intermediate

Style - Self paced

Course Type - Project Ready

Certification - No

Hands on Labs - No

Solution Areas - AI Workforce, Scale with Cloud and AI Endpoints

Course Modules

Use the Microsoft Service Adoption Framework to drive adoption in your enterprise

An introduction to Adoption & Change Management covering the Microsoft Service Adoption Framework, Adoption Lifecycle, Cloud Adoption Framework for Azure, and role-based adoption resources to support successful adoption.

Make a difference with Change Management

This module highlights the need for Change Management and introduces the Prosci ADKAR® model, best practices, and its application to organizational projects.

Understand and apply the Change Management discipline effectively and successfully

This module focuses on Success by Design for Dynamics 365, AI transformation with Microsoft 365 Copilot, Microsoft Security Adoption resources, and removing adoption barriers using ADKAR.

Post-training Skills Assessment

Take this assessment to validate your skills gathered from the self-paced online learning course completed in this course to mark your completion.

Course Completion Survey

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