Custom E-commerce Support Agent (PostgreSQL)​

Last Updated 21 Jan 2026

Overview

This course shows how to build an AI-powered support agent that uses a PostgreSQL database to answer customer queries, track orders, and resolve common e-commerce issues.

Duration - 30 Minutes

Level - Intermediate

Style - Self paced

Course Type - Tech Deal Ready

Certification - No

Hands on Labs - No

Solution Areas - Azure - Cloud & AI Platform, Innovate with Azure AI Apps and Agents

Scenario

Custom E-commerce Support Agent (PostgreSQL)

This module focuses on integrating the agent with PostgreSQL, designing data queries, and implementing workflows to deliver accurate, fast, and reliable customer support.

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