Microsoft Titan Skilling Academy

This badge is designed for experienced sales professionals aiming to establish themselves as industry leaders. This phase is perfect for those with prior Microsoft sales experience, ready to excel in all sales environments.

Learning journey

Learning Journey Overview
The Microsoft Sales Titan badge is the pinnacle of the sales journey, challenging you to refine your techniques and think strategically. Through advanced training and real-world applications, this program prepares you to handle the toughest sales conversations, influencing customers and drive impactful deals for Microsoft solutions.

Review the related FAQ’s Microsoft Titan

Duration 18 hours | 10 Tasks

Proficient
Titan
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Learning Journey Steps

Earn Proficient Badge on Sales Ready Proficient Completion • Sales Ready Proficient • Task 1

Dynamics 365 Business Central for SMB

Learn how Microsoft Dynamics 365 Business Central can transform SMB operations by streamlining workflows, reducing costs, and enhancing decision-making. This course covers essential product knowledge, including key modules, user interface mastery, and advanced deployment. Gain hands-on experience with the Business Central Presales Demo Workshop and Playbook to effectively create and present compelling demos for SMB clients.

Sales Ready • Task 2

Review resources for Transform AI with Business Central - CloudAscent Campaigns for Partners

Prepare your customer target lists and sales guides - target qualified opportunities.

Sales Ready • Task 3

Review resources for Transform AI with Business Central - Conversion guide for Dynamics 365

Sales Ready • Task 4

Review resources for Transform AI with Business Central - Business Central Pitch Deck

Sales Ready • Task 5

Review resources for Transform AI with Business Central - Digital Marketing Content Center on Demand

Sales Ready • Task 6

Review resources for Transform AI with Business Central - Partner Marketing Center

Sales Ready • Task 7

Review resources for Transform AI with Business Central - Incentives Guide

Sales Ready • Task 8

Review resources for Transform AI with Business Central - Partner Incentives

Sales Ready • Task 9

Review resources for Transform AI with Business Central - Microsoft Commerce Incentive Resources

Earn Titan Badge on Sales Ready Titan Completion • Sales Ready Titan • Task 10

Transform AI with Business Central - Submit valid partner opportunity reference ID

Frequently Asked Questions

The Microsoft Titan Skilling Academy develops your Microsoft expertise and essential capabilities, helping you unlock new sales and technical opportunities.

Complete each Titan Learning Journey by:
  • Finishing role-based training
  • Earning applicable Microsoft certifications
  • Submitting a valid Opportunity ID

Upon successful completion, you’ll receive a Titan Badge through Credly to showcase your achievements.

Every Titan journey includes 3 required steps:

Step 1 — Core Training + Proficiency Badge
  • Complete the designated product/solution training
    ➜ OR if you attended a Microsoft Instructor-Led Training (ILT), submit the completion code
  • Complete the Knowledge Check

Step 2 —Resource Review
  • Review essential sales enablement resources

Step 3 — Certification + Opportunity ID
  • Upload required certification transcript (varies by journey)
  • Submit a valid Microsoft Opportunity ID aligned to the solution area
  • Validation time: up to 5 business days
Once Step 3 is validated, your Titan Badge will be issued.

If your journey includes an ILT option:
  • A 6-digit attendance verification code is provided by the trainer/proctor
  • Enter this code in the “Attended ILT – Enter Code” module
  • Processing time: 24–48 business hours
If you did not attend ILT, you may simply complete the self-paced learning instead.

Please contact the ILT organizer or proctor or you may continue with self-paced training while waiting.

Upload your transcript in the “Upload Transcript” module in Step 3.
Accepted upload formats:
  • PDF
  • JPG / PNG
  • Screenshot of certification completion
Review and validation normally take 3 business days.

A Microsoft Opportunity ID represents a real customer opportunity associated with your partner organization.

You may obtain it from:
  • Partner Center
  • Solution Workspace
  • Your CRM if integrated with Microsoft
  • Sales/Business manager

Validation rules:
  • Must relate to the journey’s solution area
  • Must be actively associated with your partner organization
  • Should not be closed/lost long before submission

Opportunity ID reviews can take up to 5 business days.

After Step 1 validation is successful:
⏱ Estimated: 24–48 business hours

Titan Badge issuance occurs once:

✔ Step 1 = Complete
✔ Step 2 = All resources viewed
✔ Step 3 = Transcript + Opportunity ID validated

Then:
  • A webhook triggers badge creation in Credly
  • Credly will issue your badge within 24–72 hours
If not received after 72 hours, please contact support.

Common reasons:
  • Validation underway (allow processing time)
  • Missing ILT code / transcript / valid Opportunity ID
  • Step 2 modules not fully opened
  • Different email used across LMS and Credly
  • Enrollment was inactive and only recently reactivated

I completed everything but did not receive my Titan Badge — what should I do?
Please contact the LevelUp Support Team and include:
  • Full name
  • Email registered in LevelUp
  • Journey name
  • Screenshot showing 100% completion
  • Completion date

Support will re-trigger badge issuance if needed.

If your Credly and LMS emails don’t match:
  • Update your email in the LMS OR
  • Add a secondary email to your Credly account
  • Then contact support to sync your badge progress

Action Processing Time
ILT code validation 24–48 hours
Transcript review ~3 business days
Opportunity ID validation Up to 5 business days
Credly badge issuance 24–72 hours after completion

For any assistance, contact the LevelUp Support Team and provide all relevant details (name, email, journey, screenshots if applicable).