Learning journey

Learning Journey Overview
This Tech Deal Ready Titan journey equips partners to lead advanced Threat Protection and SecOps conversations using Microsoft 365 E5, supported by guided sales assets and hands-on demo accelerators. Learners apply autonomous Copilot, data governance, and lakehouse security scenarios to progress active customer opportunities from demo to deal.

Review the related FAQ’s Microsoft Titan

Duration 95.5 hours | 8 Tasks

Proficient
Titan
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Learning Journey Steps

Earn Proficient Badge on Proficient Completion • Proficient • Task 1

Specialize Data Security Consultation with Microsoft Purview in the era of AI

This course aims to equip partner presales professionals to confidently lead data security conversations across Microsoft 365, multi-cloud, and AI workloads. This program provides a deep dive into Microsoft Purview’s capabilities for Information Protection, DLP, Insider Risk management, Compliance, and GenAI governance. We will discuss how you can engage customers using discovery questions, address objections, showcase business value, and differentiate with Microsoft’s integrated approach.

• Task 2

Review resources for ME5 upsell conversation - leverage sales assets - sales guide

This course provides an overview of the Threat Protection sales guide and pitch deck, equipping learners with the knowledge to articulate Microsoft’s security value proposition. Participants will learn how to position threat protection solutions, address customer pain points, and confidently deliver a compelling, outcome-focused security pitch using the provided sales assets.

• Task 3

Review resources for ME5 upsell conversation - leverage sales assets - pitch deck

This course guides learners on how to effectively use the Threat Protection pitch deck to communicate Microsoft’s security value proposition. It equips sellers with clear messaging, customer-ready insights, and structured storytelling to highlight threat defense capabilities and drive impactful security conversations with prospects.

• Task 4

Autonomous Copilot for IT Support​

This course explains how to build and deploy an AI copilot that autonomously handles IT support requests, troubleshoots issues, and escalates cases when needed.

• Task 5

Data Governance with Microsoft Purview​

This course explains how to implement enterprise data governance using Microsoft Purview to discover, classify, secure, and manage data across the organization.

• Task 6

Fabric Lakehouse Data Security with Purview​

This course shows how to secure data in Microsoft Fabric Lakehouse using Microsoft Purview, focusing on data discovery, classification, access control, and compliance.

• Task 7

Provide Certification Proof: Security, Compliance, and Identity Fundamentals (SC-900)

This course provides a foundational understanding of security, compliance, and identity concepts, along with related Microsoft cloud solutions. You will learn about key topics such as shared responsibility, Zero Trust, data residency, identity providers, and Copilot for Security. The course also covers Microsoft Purview compliance solutions, Azure's network and platform capabilities, and security tools like Microsoft Sentinel, Microsoft Defender XDR, and Microsoft 365 security management.

Earn Titan Badge on Titan Completion • Titan • Task 8

Submit valid partner opportunity reference ID

Frequently Asked Questions

The Microsoft Titan Skilling Academy develops your Microsoft expertise and essential capabilities, helping you unlock new sales and technical opportunities.

Complete each Titan Learning Journey by:
  • Finishing role-based training
  • Earning applicable Microsoft certifications
  • Submitting a valid Opportunity ID

Upon successful completion, you’ll receive a Titan Badge through Credly to showcase your achievements.

Every Titan journey includes 3 required steps:

Step 1 — Core Training + Proficiency Badge
  • Complete the designated product/solution training
    ➜ OR if you attended a Microsoft Instructor-Led Training (ILT), submit the completion code
  • Complete the Knowledge Check

Step 2 —Resource Review
  • Review essential sales enablement resources

Step 3 — Certification + Opportunity ID
  • Upload required certification transcript (varies by journey)
  • Submit a valid Microsoft Opportunity ID aligned to the solution area
  • Validation time: up to 5 business days
Once Step 3 is validated, your Titan Badge will be issued.

If your journey includes an ILT option:
  • A 6-digit attendance verification code is provided by the trainer/proctor
  • Enter this code in the “Attended ILT – Enter Code” module
  • Processing time: 24–48 business hours
If you did not attend ILT, you may simply complete the self-paced learning instead.

Please contact the ILT organizer or proctor or you may continue with self-paced training while waiting.

Upload your transcript in the “Upload Transcript” module in Step 3.
Accepted upload formats:
  • PDF
  • JPG / PNG
  • Screenshot of certification completion
Review and validation normally take 3 business days.

A Microsoft Opportunity ID represents a real customer opportunity associated with your partner organization.

You may obtain it from:
  • Partner Center
  • Solution Workspace
  • Your CRM if integrated with Microsoft
  • Sales/Business manager

Validation rules:
  • Must relate to the journey’s solution area
  • Must be actively associated with your partner organization
  • Should not be closed/lost long before submission

Opportunity ID reviews can take up to 5 business days.

After Step 1 validation is successful:
⏱ Estimated: 24–48 business hours

Titan Badge issuance occurs once:

✔ Step 1 = Complete
✔ Step 2 = All resources viewed
✔ Step 3 = Transcript + Opportunity ID validated

Then:
  • A webhook triggers badge creation in Credly
  • Credly will issue your badge within 24–72 hours
If not received after 72 hours, please contact support.

Common reasons:
  • Validation underway (allow processing time)
  • Missing ILT code / transcript / valid Opportunity ID
  • Step 2 modules not fully opened
  • Different email used across LMS and Credly
  • Enrollment was inactive and only recently reactivated

I completed everything but did not receive my Titan Badge — what should I do?
Please contact the LevelUp Support Team and include:
  • Full name
  • Email registered in LevelUp
  • Journey name
  • Screenshot showing 100% completion
  • Completion date

Support will re-trigger badge issuance if needed.

If your Credly and LMS emails don’t match:
  • Update your email in the LMS OR
  • Add a secondary email to your Credly account
  • Then contact support to sync your badge progress

Action Processing Time
ILT code validation 24–48 hours
Transcript review ~3 business days
Opportunity ID validation Up to 5 business days
Credly badge issuance 24–72 hours after completion

For any assistance, contact the LevelUp Support Team and provide all relevant details (name, email, journey, screenshots if applicable).