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Microsoft 365 Copilot & Agents – Tech Deal Ready Titan

Key Outcomes

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Learning Journey Overview

Review the related Resources and FAQ’s Microsoft Titan

Proficient
Titan

Accelerate your AI transformation with Microsoft 365 Copilot

4.5 Hours | Tech Deal Ready

This deal-ready course enables partner presales professionals to confidently position Microsoft 365 Copilot and its agent capabilities as a transformative AI solution. Learn how Copilot works across Microsoft 365 apps, build tailored business cases, address security and governance concerns, and guide customers on adoption. Through a structured customer case study and pitch practice, sellers gain the tools to respond to real-world challenges and close AI solution deals.​

Earn Proficient Badge

Once completing the first course

Review resources for upsell and cross-sell conversations - target qualified opportunities - ASPX

0.5 Hours | Tech Deal Ready

AI Business Solutions & Security Insights in Partner Center is your data-rich hub for partner success—bringing together actionable leads, data insights, and incentive performance in one place.

Review resources for Copilot pitch deck

0.5 Hours | Tech Deal Ready

Demonstrate to customers how Copilot combines advanced AI models, secure data governance, and a broad ecosystem of agents to deliver measurable business impact

Review resources for Microsoft 365 Copilot Campaign in a Box

0.5 Hours | Tech Deal Ready

Help customers identify opportunities and scenarios to deploy Microsoft 365 Copilot and best meet their business needs

Review resources for Frontier Transformation partner GTM page

0.5 Hours | Tech Deal Ready

Explore the latest go-to-market (GTM) materials aligned to Frontier Transformations, powered by Microsoft 365 E7 components like Agent 365 and Agent Factory

Review resources for Copilot and Agents Immersion Briefing

0.5 Hours | Tech Deal Ready

Leverage this kit to deliver a briefing that uses real-world, hands-on scenarios to help customers see how Copilot and agents can transform their work and drive business value. MCI-funded for select partners

Review resources for Microsoft 365 Copilot demos and explainer list

0.5 Hours | Tech Deal Ready

Explore a variety of Copilot features and capabilities with your customers.

Review resources for Microsoft 365 Copilot customer scenario library

0.5 Hours | Tech Deal Ready

Find business scenarios based on industry or function area to help inspire AI transformation.

Review resources for Turn AI potential into high-impact business cases and ROI pitch deck

0.5 Hours | Tech Deal Ready

A practical roadmap for organizations to transform AI potential into measurable business value by building an AI value framework, crafting actionable business cases, defining ROI metrics, and leveraging Microsoft resources for successful AI adoption and impact.

Review resources for Security for AI Assessment

0.5 Hours | Tech Deal Ready

Help your customers complete the Security for AI Assessment to receive a detailed report of their current security state and actionable recommendations.

Review resources for Business Case Builder

0.5 Hours | Tech Deal Ready

Leverage real customer data to show the return on investment (ROI) that organizations can achieve by adopting Microsoft solutions.

Review resources for Microsoft 365 Copilot and Chat Value Envisioning Tool

0.5 Hours | Tech Deal Ready

Enable businesses to seamlessly evaluate, strategize, and optimize their Copilot deployments with comprehensive insights into licensing requirements, usage costs, and expected business impact.

Microsoft 365 Copilot & Agents - Submit valid partner opportunity reference ID

0.1 Hour | Tech Deal Ready

Users are required to submit valid partner opportunity reference ID to validate completion.

Earn Titan Badge

Once completing the final course

Learn how to submit a deal ID
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Frequently Asked Questions

The Microsoft Titan Skilling Academy develops your Microsoft expertise and essential capabilities, helping you unlock new sales and technical opportunities.

Complete each Titan Learning Journey by:
  • Finishing role-based training
  • Earning applicable Microsoft certifications
  • Submitting a valid Opportunity ID

Upon successful completion, you’ll receive a Titan Badge through Credly to showcase your achievements.

Every Titan journey includes 3 required steps:

Step 1 — Core Training + Proficiency Badge
  • Complete the designated product/solution training
    ➜ OR if you attended a Microsoft Instructor-Led Training (ILT), submit the completion code
  • Complete the Knowledge Check

Step 2 —Resource Review
  • Review essential sales enablement resources

Step 3 — Certification + Opportunity ID
  • Upload required certification transcript (varies by journey)
  • Submit a valid Microsoft Opportunity ID aligned to the solution area
  • Validation time: up to 5 business days
Once Step 3 is validated, your Titan Badge will be issued.

If your journey includes an ILT option:
  • A 6-digit attendance verification code is provided by the trainer/proctor
  • Enter this code in the “Attended ILT – Enter Code” module
  • Processing time: 24–48 business hours
If you did not attend ILT, you may simply complete the self-paced learning instead.

Please contact the ILT organizer or proctor or you may continue with self-paced training while waiting.

Upload your transcript in the “Upload Transcript” module in Step 3.
Accepted upload formats:
  • PDF
  • JPG / PNG
  • Screenshot of certification completion
Review and validation normally take 3 business days.

A Microsoft Opportunity ID represents a real customer opportunity associated with your partner organization.

You may obtain it from:
  • Partner Center
  • Solution Workspace
  • Your CRM if integrated with Microsoft
  • Sales/Business manager

Validation rules:
  • Must relate to the journey’s solution area
  • Must be actively associated with your partner organization
  • Should not be closed/lost long before submission

Opportunity ID reviews can take up to 5 business days.

After Step 1 validation is successful:
⏱ Estimated: 24–48 business hours

Titan Badge issuance occurs once:

✔ Step 1 = Complete
✔ Step 2 = All resources viewed
✔ Step 3 = Transcript + Opportunity ID validated

Then:
  • A webhook triggers badge creation in Credly
  • Credly will issue your badge within 24–72 hours
If not received after 72 hours, please contact support.

Common reasons:
  • Validation underway (allow processing time)
  • Missing ILT code / transcript / valid Opportunity ID
  • Step 2 modules not fully opened
  • Different email used across LMS and Credly
  • Enrollment was inactive and only recently reactivated

I completed everything but did not receive my Titan Badge — what should I do?
Please contact the LevelUp Support Team and include:
  • Full name
  • Email registered in LevelUp
  • Journey name
  • Screenshot showing 100% completion
  • Completion date

Support will re-trigger badge issuance if needed.

If your Credly and LMS emails don’t match:
  • Update your email in the LMS OR
  • Add a secondary email to your Credly account
  • Then contact support to sync your badge progress

Action Processing Time
ILT code validation 24–48 hours
Transcript review ~3 business days
Opportunity ID validation Up to 5 business days
Credly badge issuance 24–72 hours after completion

For any assistance, contact the LevelUp Support Team and provide all relevant details (name, email, journey, screenshots if applicable).