Last Updated 21 Oct 2026Equip partner presales professionals to position Microsoft Copilot, Cowork, and agents as transformative AI solutions. Explore Work IQ, multi-model capabilities, agent platforms, security, licensing, and business value, then apply these concepts to customer scenarios and pitch practice to accelerate AI solution opportunities.
Duration - 4.5 Hours
Level - Intermediate
Style - Self paced
Course Type - Tech Deal Ready
Certification - No
Hands on Labs - No
Solution Areas - AI Business Solutions (ABS), AI in the flow of human ambition (Frontier), Ubiquitous Innovation (Frontier), Power your business with secure AI integrated into your flow of work (Frontier), Run your business securely (Core), Scale business processes with agent-powered finance (Core)
Featured Product - Microsoft 365 Copilot
This module explores how Microsoft 365 Copilot reshapes work through Work IQ (data, connectors, memory and API) and agentic capabilities that move AI from assistant to doer, including Copilot, Cowork and agents in Teams. It also covers licensing, pricing and business value for enterprise and SMB customers, along with go-to-market guidance and the profitability opportunity for partners.
This module covers Copilot’s multi-model approach (OpenAI and Anthropic, Researcher, Critique and Council) and its agent platform, from Agent Builder and Copilot Studio to Foundry and the Agent Store. It also explains security, governance and pricing, including credits, Cowork usage-based billing and spend control.
In this hands-on module, partners work through a customer business scenario, covering the technology background, challenges, requirements and objections, then build and deliver a 3-5 minute pitch and handle objections live. The session closes with a review of the preferred response, Q&A, skilling resources and recommended next steps.
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