Last Updated 27 Feb 2026Unlock new levels of productivity, financial control, and business agility for small and mid-sized businesses with Dynamics 365 Business Central infused with Microsoft Copilot and AI Agents. This Tech Deal Ready course equips presales professionals to position, demo, and architect Copilot-driven scenarios—from automated invoicing and cash-flow forecasting to intelligent sales recommendations and supply-chain optimization—showing customers how AI and agents can transform every business process securely and affordably.
Duration - 6 Hours
Level - Intermediate
Style - Self paced
Course Type - Tech Deal Ready
Certification - No
Hands on Labs - No
Solution Areas - AI Business Process, Scale Business Operations with AI
Featured Product - Dynamics 365 Business Central
This content highlights how Copilot and agents in Business Central transform operations by boosting productivity, enabling AI-driven insights, ensuring data security and compliance, and showcasing pricing, customer stories, and partner guidance.
Streamline finances by automating invoices, improving cash-flow forecasting, gaining deeper insights through reporting and analytics, and supporting global business expansion.
Copilot helps boost sales, improve service, and optimize projects by providing marketing suggestions, identifying high-value opportunities, accelerating sales processes, integrating customer and field services, improving costing and budgeting, optimizing resources and invoicing, delivering real-time business insights, and enhancing team productivity through role-based access and Teams collaboration.
Enhance operations by improving supply chain and vendor management, streamlining e-commerce and fulfillment, optimizing manufacturing and inventory with AI-driven forecasting, and increasing warehouse efficiency through better inventory and pick-and-put-away processes.
Apply your learning to a real-world SMB scenario and build a compelling customer response tailored to operational challenges, growth goals, and resource constraints. Design a value-driven solution using AI capabilities within Microsoft Dynamics 365 Business Central to streamline processes, improve decision-making, and scale operations effectively.
Take this assessment to validate your skills gathered from the self-paced online learning course completed in this course to mark your completion.
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