Last Updated 21 Oct 2026Dynamics 365 Business Central uses AI to streamline operations with Copilot intelligence, automation through Agents, and integration with Microsoft 365. In this course, you will learn how to configure Copilot and Agents, analyze data, automate sales and payables processes, and boost productivity with AI-driven insights.
Duration - 8 Hours
Level - Intermediate
Style - Self paced
Course Type - Project Ready with Labs
Certification - No
Hands on Labs - Yes
Solution Areas - AI Business Solutions (ABS), Agentify your business processes (Core), Scale business processes with agent-powered finance (Core)
Featured Product - Dynamics 365
Learn how to use Copilot in Dynamics 365 Business Central to turn your business data into AI-driven insights and make faster, data-driven decisions.
Learn how to boost team productivity in Dynamics 365 Business Central by integrating Microsoft 365 applications, using role-based access, and collaborating seamlessly through Microsoft Teams.
Learn how to make insight-driven decisions with robust reporting, ad-hoc analysis, and Excel and Power BI connections, while expanding into global markets with local functionality and protecting your data with regulatory compliance in Dynamics 365 Business Central.
Learn how to use pre-built agents in Dynamics 365 Business Central and extend its agentic capabilities with Copilot Studio agents and the MCP server.
Learn how to manage customer returns, repairs, and service agreements, improve project costing, budgeting, capacity planning, and invoicing, track project status, profitability, and resource utilization, and enhance e-commerce with Shopify, fulfillment, and returns in Dynamics 365 Business Central.
Learn how to optimize inventory replenishment with AI-powered forecasting, streamline manufacturing with bills of materials, assembly, and production orders, improve warehouse and inventory management, and enhance customer experience through Dynamics 365 integrations in Business Central.
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