Specialize in Microsoft Agent 365 and ME7 customer conversations

Last Updated 22 May 2026

Course Overview

This presales-focused course equips teams to confidently position Microsoft Agent 365 as the unified control plane for AI agents in the enterprise. Learn how to address modern AI adoption challenges, demonstrate Agent 365's capabilities-observability, governance, security, and Frontier Firm value with ME7- and build compelling customer responses that drive partner profitability.

Duration - 6 Hours

Level - Intermediate

Style - Self paced

Course Type - Tech Deal Ready

Certification - No

Hands on Labs - No

Solution Areas - Cloud and AI Platforms, Unify Your Data Platform

Featured Product - ME7

Course Modules

Agent 365 - The control plane for AI agents

Explore how organizations can accelerate AI and agent adoption securely using Microsoft’s intelligent ecosystem, including Copilot, Work IQ, Agent 365, and custom AI agents. Learn how to design governance, observability, identity security, Zero Trust, compliance, and threat protection strategies to manage and secure AI agents at scale.

Agent 365 and Microsoft 365 E7: Pricing, licensing and positioning

Learn how to extend and integrate Agent 365 solutions using the Microsoft Agent 365 SDK while understanding interoperability, licensing, pricing, and availability models. Explore customer targeting strategies, GTM approaches, business value realization with ME7, and resources to help organizations accelerate AI adoption through the Frontier CoE.

Build you Response

This course equips learners with the skills to analyze customer case studies, understand business and technology backgrounds, identify key challenges, customer requirements, and objections, and develop effective solution-based responses. Participants will learn how to structure compelling pitches, present solutions confidently, and handle customer objections professionally in real-world business scenarios.

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