This intermediate-level course helps learners understand how Microsoft Copilot leverages multiple AI model families - including GPT, Claude, MAI, Microsoft IQ, and Agents-to deliver different types of reasoning, analysis, content generation, and automation outcomes. Participants will learn the strengths, limitations, and ideal use cases of each model family, explore a practical model-selection framework, and compare outputs across real-world business scenarios.Through demonstrations and industry-focused examples, learners will gain the skills to choose the right AI model for executive decision-making, document analysis, content creation, multilingual communication, and agent-driven workflows within the Microsoft 365 Copilot ecosystem.
Duration - 3 Hours
Level - Intermediate
Style - Self paced
Course Type - Project Ready
Certification - No
Hands on Labs - No
Solution Areas - AI Business Solutions (ABS), AI in the flow of human ambition (Frontier)
Featured Product - Microsoft Copilot
This module introduces Copilot as AI built for work, powered by the Work IQ intelligence layer, and covers the three AI model families—GPT, Claude, and MAI—including the Researcher capability with its Council and Critique models. It also highlights the flexibility to choose between OpenAI, Anthropic Claude, and Microsoft MAI models across both Copilot and Copilot Studio.
This module covers EDP and governance/compliance considerations by model family, along with Copilot Credits—including purchasing, the four usage inputs, and Work IQ API pricing. It also explores usage-based pricing across Claude, Microsoft Copilot, and Cowork, alongside the Copilot Credit Planning Model and Cowork Cookbook.
Complete this assessment to validate the skills and knowledge gained through the self paced learning in this course and demonstrate your understanding of the key concepts.
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Intermediate
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Last Updated 24 Sep 2026