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Intermediate
Duration - 10 Hours

MB-240: Field Service Functional Consultant - EN

Demonstrate how to configure a Microsoft Dynamics 365 for Field Service implementation to maximize tools and features available while managing a mobile work force.

Course
Intermediate
Duration - 10 Hours

MB-230: Customer Service Functional Consultant - EN

As a candidate for this certification, you’re a functional consultant with customer service expertise. 

Course
Intermediate
Duration - 10 Hours

MB-280: Customer Experience Analyst - EN

As a Microsoft Dynamics 365 customer experience analyst, you’re responsible for configuring, customizing, and expanding the functionality of Dynamics 365 Sales to create business solutions that support, automate, and accelerate the company's sales process.

Course
Intermediate
Duration - 10 Hours

MB-310: Finance Functional Consultant - EN

Analyze and translate financial business requirements into processes and solutions that implement industry recommended practices.

Course
Intermediate
Duration - 10 Hours

MB-330: Supply Chain Functional Consultant - EN

Design and configure Dynamics 365 Supply chain Management and related tools.

Course
Advanced
Duration - 10 Hours

MB-335: Supply Chain Functional Consultant Expert - EN

As a candidate for this certification, you design solutions and configure Dynamics 365 Supply Chain Management to meet complex business requirements for a customer.

Course
Intermediate
Duration - 10 Hours

MB-500: Finance & Operations Developer - EN

Implement and extend finance and operation apps in Microsoft Dynamics 365.

Course
Advanced
Duration - 10 Hours

MB-700: Finance & Operations Solution Architect - EN

As a candidate for this exam, you are a Microsoft Dynamics 365 professional who advises stakeholders and translates business requirements into secure, scalable, and reliable solutions.

Course
Advanced
Duration - 10 Hours

MB-820: Business Central Developer - EN

Demonstrate you have the skills to design, develop, test, and maintain solutions based on Dynamics 365 Business Central.

Course
Intermediate
Duration - 16 Hours

Implementing Dynamics 365 Contact Center

Dynamics 365 Contact Center is a Copilot-first, cloud-based product that brings intelligence, automation, and efficiency to every engagement channel in the customer relationship management (CRM) solution of your choice. This workshop will equip you with the knowledge to harness Dynamics 365 Contact Center’s intelligent automation and advanced capabilities, ensuring seamless customer experiences and operational efficiency.​

Course
Advanced
Duration - 10 Hours

AB-100: Agentic AI Business Solutions Architect

As a learner for this certification prep, you’re an accomplished solution architect with expertise in designing and delivering AI-driven business solutions that transform business processes and foster innovation. You’re experienced in creating scalable, secure, and integrated solutions that use multiple Microsoft services to address complex organizational challenges.

Course
Advanced
Duration - 10 Hours

AB-100: Agentic AI Business Solutions Architect

As a learner for this certification prep, you’re an accomplished solution architect with expertise in designing and delivering AI-driven business solutions that transform business processes and foster innovation. You’re experienced in creating scalable, secure, and integrated solutions that use multiple Microsoft services to address complex organizational challenges.

Course

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