LevelUp offers a wide variety of free courses tailored to Microsoft solution areas including Azure - Cloud & AI Platform, AI Business Solutions (ABS), and Security. Whether you are in sales, a technical role, or just getting started, you can choose Project Ready, Project Ready with Labs, Sales Ready, and Tech Deal Ready learning paths. All are designed to build the right skills for your role and level of expertise.

Get started today by visiting the LevelUp registration page. Simply enter your work email, complete the required details, and verify your account to begin learning. Some specialized courses may require an access code from your program lead. If needed, you’ll be prompted to enter this code during registration or when enrolling in those specific courses.

To reset your password, Go to the LevelUp login page

• Click on “Forgot Password?”
• Enter your registered email address
• Follow the instructions sent to your email

If you’re still having trouble in accessing your account, please use the "I need help" widget in the bottom-right corner of the page, to contact the LevelUp Support team.

Yes, badges are awarded for select courses that include a certification or badge component. Once you successfully complete all required modules and assessments, the badge is typically shared via email or through a digital credential platform such as Credly.

If you do not receive your badge, check your spam folder or contact support with your course details.

Enrolled courses may be deactivated after 30 days from inactivity. Similarly, accounts with no login activity for 60 days may be archived. To avoid this, ensure that you’re consistently engaging with the platform and progressing in your course.

After logging in, navigate to your dashboard to view your learning progress. You’ll see completion details of each course and module, helping you track your learning journey.

For the best experience, access LevelUp using the latest version of Edge, Chrome, Firefox, or Safari. If you run into issues, such as pages not loading, try clearing your browser cache, turning off any VPN or proxy, or switching to an InPrivate browser window. If the issue persists, please use the “I need help” widget in the bottom-right corner of the page, to contact the LevelUp Support team.

Temporary slowdowns or loading issues can happen due to high traffic or backend updates and are usually resolved quickly.

If the issue persists, please use the “I need help” widget in the bottom-right corner of the page, to contact the LevelUp Support team:

• A screenshot
• A short description of the issue
• The page where it occurred and any error message

This helps the team identify and resolve the issue faster.

LevelUp is primarily available to MAICPP partners. To register, you may need to provide a valid Microsoft Partner One ID linked to your organization for eligibility verification.

If you are not part of this program or do not have access, you can continue learning through the Skilling Hub, which offers a wide range of courses and training resources.

LevelUp is currently being integrated with the Skilling Hub to bring all partner learning into a single unified platform.
Going forward, users are encouraged to register on Skilling Hub to access broader learning content and future updates.

To access the reporting dashboard, you must be assigned the Organizational Reporting Manager role.

This requires submitting a consent request confirming that you are authorized to view your organization's data. Follow the steps below to provide consent for Reporting Access:

• Log in to LevelUp.
• Click on “My Organization Reports” button located in the top-right corner of the user dashboard.
• Click on “Request Admin Access” to submit a request for reporting access.
• Once submitted, the request approval process may take approximately 4–5 business days.

Once the consent is submitted and verified, your access will be enabled.

After your request is approved, you will be assigned the reporting role. Follow the steps below to view the reports:

• Log in to LevelUp.
• Go to Reports from the left menu.
• Partner Organization Reporting Managers can view Course Report, Learner Activity Report, Learning Journey Report, etc.

If you need any help, please use the "I need help" widget in the bottom-right corner of the page, to contact the LevelUp Support team.

Your current access allows you to view data only for your own organization. Reseller-level data is not visible because the reseller domains are not yet mapped to your Partner Organization ID (POID).
To enable this, you need to share the complete list of reseller domains as registered in Partner Center. This request is then reviewed and approved by Microsoft. Coordination with your Partner Development Manager (PDM) is usually required.

LevelUp and Skilling Hub are separate platforms and do not share login credentials.
You must use your LevelUp-specific login details. If you are unsure of your password, you can reset it using the “Forgot Password” option.

If you need help registering or have any technical or enrollment-related questions, please use the “I need help” widget in the bottom-right corner of the page, to contact the LevelUp Support team.