1
10 courses
Proficient
2
2 courses
Titan
Badge
Completion Reward
Transform AI with Business Central-Titan

Proficient

Not Started
0/10
Status (Required)

Dynamics 365 Business Central for SMB

18 Hours
Sales Ready
Not Started

NEW-Capture new SMB business opportunities with agent-powered Dynamics 365 Business Central New This course was newly added to this learning journey Added on 19 Oct 2026

1.5 Hours
Sales Ready
Not Started

Review resources for Transform AI with Business Central - CloudAscent Campaigns for Partners

05 Minutes
Sales Ready
Not Started

Review resources for Transform AI with Business Central - Conversion guide for Dynamics 365

05 Minutes
Sales Ready
Not Started

Review resources for Transform AI with Business Central - Business Central Pitch Deck

05 Minutes
Sales Ready
Not Started

Review resources for Transform AI with Business Central - Digital Marketing Content Center on Demand

05 Minutes
Sales Ready
Not Started

Review resources for Transform AI with Business Central - Partner Marketing Center

05 Minutes
Sales Ready
Not Started

Review resources for Transform AI with Business Central - Incentives Guide

05 Minutes
Sales Ready
Not Started

Review resources for Transform AI with Business Central - Partner Incentives

05 Minutes
Sales Ready
Not Started

Review resources for Transform AI with Business Central - Microsoft Commerce Incentive Resources

05 Minutes
Sales Ready
Not Started
Phase Badge
Transform AI with Business Central -​Proficient

Complete all courses in this phase to earn this badge.

Titan

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0/2
To complete this phase, submit a valid Partner Opportunity Reference ID if available.If you do not have a Partner Opportunity ID, or pass the AI-roleplay Second Nature Assessment.
Status (Required)

Transform AI with Business Central - Submit valid partner opportunity reference ID

30 Minutes
Sales Ready
Not Started

OR Pass Business Central - AI-roleplay Second Nature Assessment

30 Minutes
Sales Ready
Not Started
Badge

Transform AI with Business Central-Titan

Complete this learning journey to earn your official certification badge and showcase your expertise.

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Frequently Asked Questions

The Microsoft Titan Skilling Academy develops your Microsoft expertise and essential capabilities, helping you unlock new sales and technical opportunities.
Complete each Titan Learning Journey by:
  • Finishing role-based training
  • Earning applicable Microsoft certifications
  • Submitting a valid Opportunity ID
Upon successful completion, you'll receive a Titan Badge through Credly to showcase your achievements.
Step 1 — Core Training + Proficiency Badge
  • Complete the designated product/solution training OR if you attended a Microsoft Instructor-Led Training (ILT),
  • Submit the completion code
  • Complete the Knowledge Check
Step 2 — Resource Review
  • Review essential sales enablement resources
Step 3 — Certification + Opportunity ID
  • Upload required certification transcript (varies by journey)
  • Submit a valid Microsoft Opportunity ID aligned to the solution area
  • Validation time: up to 5 business days

Once Step 3 is validated, your Titan Badge will be issued.

If your journey includes an ILT option:
  • A 6-digit attendance verification code is provided by the trainer/proctor
  • Enter this code in the "Attended ILT – Enter Code" module
  • Processing time: 24–48 business hours
If you did not attend ILT, you may simply complete the self-paced learning instead.
Please contact the ILT organizer or proctor or you may continue with self-paced training while waiting.
Upload your transcript in the "Upload Transcript" module in Step 3.
Accepted upload formats:
  • PDF
  • JPG / PNG
  • Screenshot of certification completion
Review and validation normally take 3 business days.
A Microsoft Opportunity ID represents a real customer opportunity associated with your partner organization.
You may obtain it from:
  • Partner Center
  • Solution Workspace
  • Your CRM if integrated with Microsoft
  • Sales/Business manager
Validation rules:
  • Must relate to the journey's solution area
  • Must be actively associated with your partner organization
  • Should not be closed/lost long before submission
Opportunity ID reviews can take up to 5 business days.
After Step 1 validation is successful:
⏱ Estimated: 24–48 business hours
Titan Badge issuance occurs once:
✔ Step 1 = Complete
✔ Step 2 = All resources viewed
✔ Step 3 = Transcript + Opportunity ID validated
Then:
  • A webhook triggers badge creation in Credly
  • Credly will issue your badge within 24–72 hours
If not received after 72 hours, please contact support.
Common reasons:
  • Validation is underway (please allow processing time)
  • Missing ILT code, transcript, or valid Opportunity ID
  • Step 2 modules were not fully opened
  • Different email used across the LMS and Credly
  • Enrollment was inactive and was only recently reactivated
I completed everything but did not receive my Titan Badge — what should I do?

Please use the “I need help” widget in the bottom-right corner of the page, to contact the LevelUp Support team.

Support will re-trigger badge issuance if needed.

If your Credly email and LMS email are different, please reach out to Credly Support directly and request that they add your LMS email as a secondary email address on your Credly profile. This will allow your badges/credentials to sync correctly without requiring any changes on the LMS side.
Action Processing Time
ILT code validation 24–48 hours
Transcript review ~3 business days
Opportunity ID validation Up to 5 business days
Credly badge issuance 24–72 hours after completion
Yes. Dashboards provide visibility into enrollments, completions, certifications, assessments, and badge attainment.
View your Organization progress here.
For any assistance, please use the “I need help” widget in the bottom-right corner of the page, to contact the LevelUp Support team.

Yes! Eligible learners who complete a Titan Learning Journey will receive the associated Titan Badge.

If you do not see a Titan Badge image displayed on this Learning Journey page, the badge is still being finalized or integrated. Once the badge setup is complete, it will be automatically issued to eligible learners who have completed the Learning Journey.

No action is needed on your end.